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2.1.4. Course Delivery

Course delivery includes the virtual learning environment, personal learning environments and/or other channels, such as social media, through which students receive their course materials or communicate with other learners and staff. These systems represent a very significant investment of financial and human resources in acquisition and ongoing support.

Effective implementation of the course requires cooperation between the academic and operational departments of the institution. The technical infrastructure should meet the educational needs of the academic community, both students and staff.

The dimensions in connection with the course design are described in more detail in the video:

Video on course delivery. (Source: EADTU Link:

The following two benchmarks are decisive for the quality of the course design. In addition, there are subfeatures for each of the dimensions. You can find detailed information in the section E-xcellence manual. An overview is shown in Table 2 below..

Table 2. An overview of quality-related dimensions and sub-characteristics for course delivery.

Quality related dimensions

Quality related sub-characteristics

Technical infrastructure

System design and architecture

Technical infrastructure management

Virtual Learning Environment

Learning platforms and management systems

Provision of e-learning material

Information requirements. Clear information on the main aspects of each course should be available to students and other interested parties: Size and level of the course, subject content, relationship with other courses, mechanisms for dissemination of course materials and types of assessment.

Monitoring and updating the e-learning system

Online assessment

Alternative formats. Although it is envisaged that most of the learning needs will be met by online materials, a course can be designed to include physical materials (e.g. printed books or CDs/DVDs).